Privacy Policy

Last Updated: January 15, 2025

SmartMenu Privacy Policy

We are committed to protecting your privacy and personal data. This policy explains how we collect, use, and protect your information.

Data Controller Information

Company: SmartMenu SAS

Owner: Tarek Oudjit

CEO: Gueya Oudjit

SIRET: 81857161400036

VAT: FR 81857161400036

RCS: Paris B 818 571 614

Address: Paris, France

Contact: gaiaoudjit@gmail.com

Phone: +213 795 897 067

1Information We Collect

We collect information to provide better services to our users:

Personal Information

Name, email address, and phone number
Restaurant business information
Payment and billing information
Account credentials and preferences

Technical Information

IP address and device information
Browser type and version
Usage data and analytics
Cookies and tracking technologies

Customer Data

Customer orders and preferences
Table reservations and dining history
Feedback and reviews
Communication records

2How We Use Your Information

We use the information we collect for the following purposes:

Provide and maintain our restaurant management services
Process payments and manage billing
Improve our services and develop new features
Provide customer support and technical assistance
Send important updates and notifications
Comply with legal obligations and regulations
Protect against fraud and security threats

3Legal Basis for Processing

Under GDPR, we process your personal data based on:

Contract: To provide our services and fulfill our obligations
Legitimate Interest: To improve our services and prevent fraud
Consent: For marketing communications and cookies
Legal Obligation: To comply with applicable laws

4Data Sharing and Disclosure

We may share your information with:

Service Providers: Third-party companies that help us operate our services
Payment Processors: Secure payment processing partners
Legal Authorities: When required by law or to protect our rights
Business Partners: With your explicit consent

We never sell your personal data to third parties.

5Data Security

We implement industry-standard security measures:

End-to-end encryption for data transmission
Secure cloud storage with regular backups
Multi-factor authentication for accounts
Regular security audits and penetration testing
Employee training on data protection
Compliance with ISO 27001 and SOC 2 standards

6Your Privacy Rights

Under GDPR and other privacy laws, you have the right to:

Access & Portability

Request access to your personal data
Receive a copy of your data
Transfer data to another service

Control & Deletion

Correct inaccurate information
Request deletion of your data
Restrict processing activities

To exercise your rights, contact us at gaiaoudjit@gmail.com

7Data Retention

We retain your data for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Improve our services (anonymized data)

Account data is deleted within 30 days of account closure, except where legal obligations require longer retention.

8International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place:

Standard Contractual Clauses (SCCs) with service providers
Adequacy decisions from the European Commission
Binding Corporate Rules for multinational companies
Your explicit consent where required

9Children's Privacy

SmartMenu is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Email notification to registered users
Prominent notice on our website
In-app notifications

Privacy Questions or Concerns?

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer: Gueya Oudjit (CEO)

Email: gaiaoudjit@gmail.com

Phone: +213 795 897 067

Address: SmartMenu SAS, Paris, France

SIRET: 81857161400036

EU Data Protection Authority: You have the right to file a complaint with your local data protection authority.